Hireright is a weapon used to murder a driver's careers.

by Dale
(Springdale, AR)

I'd like to preface my story by pointing out that any account that begins with: "I was wrongfully fired or victimized" SHOULD be taken with the readers "B.S. Detectors" fully engaged. (Myself included) Many stories are true.. but many aren't. That said.. I'll begin my saga AFTER the point of my leaving my last employer, and omit the lengthy "They're lying because..."

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After quitting my last job, I began choosing and applying to different trucking companies. The lack of response became noticeable, so I followed up with 2 prospects asking about my application status. It was then that I learned what my last company had put in my DAC file."Driver was terminated for violation of company parking policy, unauthorized use of equipment. Company recovered vehicle."
None of this is true, and I'm anal-retentive about sending (and retaining) emailed versions of key work issues. My warning flags about this company had been sending HUGE signals for the entire week I'd worked there... So I was neither surprised, nor unprepared. After gathering all my electronic records, documents, etc. I begin my dispute via Hireright. This is where my nightmare begins.
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Step one:
I file a dispute using Hireright's online dispute form. Taking note of their friendly disclaimer about a 30day time frame, I write down my dispute case number... and wait..... and wait.... By day 20, I begin sending emails asking for a status update... by day 31 I try calling (cell airtime's expensive and I'm broke).. After 30 minutes on hold I'm now broke AND I no longer have a working phone. ..

Step two:
I RE-file the dispute. (E-mail's cheap) And re-submit my documents, and witness statements... And wait... After 7 days I begin sending emails asking for a simple confirmation that my dispute case had been received. After another week, I send multiple messages. Finally I send an email stating the FCRA statutes and threatening a lawsuit. THAT gets a response from "Win Hartright" saying that they need more info! I give them the info, and wait... and wait...

Step three:
I again threaten them with legal action and FINALLY receive a phone call. (on my father's phone) The lady claims that none of my dispute case numbers have any information, and advises me to re-file the online dispute form. Along with the warning: "We give the company 30 days to respond" :( By this time I'm so frustrated and depressed that I've entertained the idea of suicide.

Step four:
I re-submit everything AGAIN. Finally I receive this reply: (paraphrased)

"Regarding your dispute case numberxxxxxx. We've taken the following actions. "NO CHANGES HAVE BEEN MADE". Our investigation of your case has concluded. After informing your employer of the dispute, they responded by confirming the information they submitted about you was correct. You may still file a consumer statement which will be entered into your file... " (and so on)
The rest of the letter? Contains the employment record of a total stranger, and companies I've never worked for.
---------------------------------------------------

I've been a driver for SEVEN YEARS, and my safety record is impeccable. My career has had ups and downs like everyone but I've ALWAYS left a company professionally. I even have a favorable entry from CR England. (a notorious hatchet company) Now, even though this is the ONLY entry with even a hint of misconduct, nobody will even call me back.
What can be done? I've tried contacting the company directly, but there's a vested interest in a trucking firm to cover up driver turnover. Company reputation is important, and driver managers are fired for losing drivers. The result? A D.M. will use DAC to murder a driver's career just to keep his own job. And DAC KNOWS IT!!!!!!!!!!!!!!!!!! The service CAN be used fairly, but when the service is corrupt? It's not the drivers that put $ into Hireright's bank account, so they're not about to release their chokehold on our reputations.

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Dac failures to research driver claims NEW
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The letter sent to those seeking a review of dac report must be standard my letter is identical to one posted by a fellow driver .so I question the truthfulness of dac no way the company replied identically to two different incidents they say we can send a rebuttal statement but will other companies really read what a driver writes?

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Feb 20, 2013
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dont work for the big jerk company
by: Anonymous

Stop applying at JB hunt,Hogan,Swift,Warner etc.
Look for jobs at smaller,family owned companies.Of course their are fewer and fewer of them in this day and age.I have been driving for 25 years and have never worked for a company that owned over 100 trucks.Its just better that way

Feb 20, 2013
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dont work for the big jerk company
by: Anonymous

Stop applying at JB hunt,Hogan,Swift,Warner etc.
Look for jobs at smaller,family owned companies.Of course their are fewer and fewer of them in this day and age.I have been driving for 25 years and have never worked for a company that owned over 100 trucks.Its just better that way

Dec 06, 2011
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gettin fucked again
by: andy mucciante

FUCK DAC!!! fuck our federal government for making the rules and regulations so stringent, that if you fart wrong, your job, life and reputation are threatened. Ive been driving for 17 years, and Ive never seen such bullshit rules and laws in my life. It makes me sick. The company I drove for for 3 years has made bad claims against me on DAC, bullshit fucking claims of course. I notified my boss that as soon as my run was finished, I was bringing the truck back to the yard and I was done with their bullshit. I brought the truck back, cleaned it out, (looking better than when I got it)and went home. I found out that they reported to the fuck-ups at DAC that i quit under a load. Now, i cant find a job. Thanks to a fucking loser boss named Dan Shepherd at Shepherd Enterprises. Dont ever work for this asshole, youll get fucked just like I did and many more like me.

Aug 31, 2011
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somebody help me
by: Anonymous

I worked for Hogan Transportation and when I got employed by them I explained that I have never pulled a refrigerated unit they said that was okay we will train you but that they failed at doing so. they sent me out with a young lady for training and the truck broke down so we spent all of our time on the side road and she explained that every time that you get unloaded shut the unit off so I said ok. now the next day training was over and they sent me on my own and they gave me a backhaul that said nothing, when I get to the shipper he takes the paperwork at the door and sends me to my truck after loading the close and seals the door and brings me the paper work and told me the weight and ask that I slide the tandems so I did next I get to the receiver and they sign the paper work and never ask questions so 2 days later I learn that I was carrying frozen products and the unit should of been set before being loaded at -10 which I had no training in setting a unit so they blamed me and terminated me. Im just a mom trying to take care of my children its like 6 years of driving destroyed with one company

Apr 23, 2011
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Hireright dispute
by: Jerry

If you dispute any DAC report,make sure you got good proof in your dispute.Witness,Qualcom message(Qualcom is like a computer,it stays in there almost forever)so ask for copies of any messages that retain to your dispute.You cant get your dispute settled with Hireright,only other recourse is to seek help from a transportation lawyer who may take your case on a contingiency case.

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